1. Introduction These Terms and Conditions govern your use of our website, services, and products. By accessing or using our website, you agree to comply with these terms. If you do not agree to these terms, do not use our website or services.
2. Services DC Labels provides high-quality, custom labels for businesses across various industries, including retail, food and beverage, pharmaceuticals, and manufacturing. Our services include label design, printing, and delivery.
3. Orders and Acceptance All orders placed through our website or by other means are subject to acceptance by DC Labels. We reserve the right to refuse or cancel any order at our discretion. An order is considered accepted once confirmed by email or another means of communication.
4. Pricing and Payment All prices are listed in South African Rand (ZAR). Prices may be subject to change without prior notice. Payment must be made in full before production begins, unless agreed otherwise. We accept payments via credit card, EFT, or other payment methods specified on our website.
5. Delivery Delivery times are estimates and depend on production schedules and shipping methods. DC Labels is not responsible for delays caused by third-party delivery services. Delivery costs will be provided at the time of order.
6. Intellectual Property All content on the website, including logos, text, images, and designs, is the intellectual property of DC Labels and protected by copyright laws. No part of our website may be reproduced, distributed, or used without prior written consent.
7. Warranty and Liability We strive to provide high-quality products. However, DC Labels does not warrant that our products will meet all expectations or be free from defects once delivered. We will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products.
8. Returns and Refunds Due to the custom nature of our products, all sales are final. Returns or refunds will only be considered if the product is defective or does not meet the specifications agreed upon in the order confirmation.
9. Privacy Your privacy is important to us. We collect and use personal data in accordance with our Privacy Policy. By using our website or services, you consent to the collection and use of your personal information.
10. Governing Law These Terms and Conditions are governed by the laws of South Africa. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of South Africa.
11. Changes to Terms DC Labels reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective as of the date of posting on this website. Please review this page regularly to stay informed about our terms.
12. Contact Information If you have any questions about these Terms and Conditions, please contact us at:
Durban Office
Unit 1, Torlage Industrial Park, 6 8th St, Mountain Ridge, New Germany
Phone: 031 705 3084
Email: sales@dclabels.co.za
Johannesburg Office
Unit 5 Green Park, 32 Wessels Road, Rivonia, Sandton, Johannesburg, 2191
Phone: 087 821 1101
Email: sales@dclabels.co.za